Emotional contagion

Assertiveness and confidence – Clarity, power and incisive questions

At the recent PM Forum workshop on “Assertiveness, Effectiveness and Impact for Marketing and Business Development Assistants and Executives” we welcomed a lively group of delegates. Marketing and business development roles in professional services are improving on many fronts yet there were some worrying results (see poll results below): Just Read More

2026-05-11T09:57:33+01:00May 11, 2026|Kim's Blog, Marketing, Relationship Management|

Confidence – Radiators and Drains and the 90 second rule for emotional control

At the recent MBL session on “Boost Your Confidence at Work – A toolbox for professionals” we explored confidence in the workplace. Both what affects how we feel inside (self-confidence) and what we convey to others (confidence).  We explored numerous tools to help us feel more confident internally and externally. A couple of Read More

Book review: What happened to you? Conversations on trauma, resilience and healing by Bruce D Perry and Oprah Winfrey

I’m not a particular fan of Oprah Winfrey but I admire her work in support of mental health. This book is unusual – it’s a dialogue between her and a child psychiatrist specialising in brain development and trauma. It is a masterclass in psychoeducation – bringing powerful therapeutic ideas and Read More

2025-11-05T09:53:26+00:00November 5, 2025|Kim's Blog, Relationship Management|

Building the confidence of young professionals – Four tools: Energy, Perception, Inner dialogue and Breathing

At the recent MBL session on “Boost Your Confidence at Work – A toolbox for professionals” we explored a number of issues relating to confidence in the workplace – especially for those at the start of their career. Delegates included trainee solicitors and accountants as well as junior professionals in marketing and human Read More

2026-02-05T17:57:23+00:00July 21, 2025|Accountants, Kim's Blog, Lawyers, Relationship Management|

Assertiveness toolbox

The “Assertiveness, effectiveness and impact” Home - PM Forum training workshop was lively. Thanks to the delegates from legal, accountancy, private equity, insolvency and engineering firms from across the UK. Amongst their sector were: social housing, charities/NFP, real estate and oil & gas. Assertiveness is the extent to which you Read More

2026-05-06T16:06:28+01:00May 16, 2025|Kim's Blog, Marketing, Relationship Management|
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