Bargaining

Book Review – Never split the difference: Negotiating as if your life depended on it by Chris Voss with Tahl Raz

Regular readers will be aware that one of my favourite books on negotiating is “Negotiation for leaders” by Simon Horton which I reviewed in 2016 . But this book: “Never split the difference: Negotiating as if your life depended on it” by Chris Voss – a former FBI hostage negotiator Read More

2021-05-05T15:40:00+01:00May 5, 2021|Kim's Blog, Management Skills, Relationship Management, Selling|

Change management: The change process – Emotions when reacting to change (Video)

In this short (8.5 minutes) video I explore one of the models that look at how people react emotionally to loss or major change. I thought it would be helpful to consider this model as we adapt to the restrictions forced upon us by the current Coronavirus pandemic to our Read More

2025-02-10T15:40:22+00:00April 24, 2020|Kim's Blog, Management Skills, Relationship Management|
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