Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More
I wasn’t a huge fan of the uncomfortable Netflix documentary featuring Phil Stutz and Jonah Hill (who says the therapy changed his life): Jonah Hill’s Therapist Documentary: The Tools from ‘Stutz’ - Netflix Tudum. But I was intrigued by the calm, wise words of this veteran psychiatrist and his down-to-earth Read More
The start of a New Year means new habits right? I have run training sessions on improving personal effectiveness for many years so it was good to find an introductory book that covers the majority of the topics. It also contains a fair amount of positive psychology (which is pretty Read More
