interrupting

Confidence – How to get a word in when people keep talking (meeting skills)

This article was prompted by a recent MBL workshop  on “Boosting your confidence at work” with over 20 delegates from law practices, financial services as well as accountancy, surveying and consultancy firms. During our discussion on presence and visibility in the workplace, a delegate asked what they could do when Read More

2024-07-17T11:57:47+01:00July 17, 2024|Kim's Blog, Management Skills, Relationship Management|

Book review: You’re not listening – What you’re missing and why it matters by Kate Murphy

Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More

2024-06-07T08:15:32+01:00June 7, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|
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