Bully

Book review: The Awareness Code – The secrets to emotional empowerment for incredible leadership by Wayne Linton and Steve Tappin

This article appeared in the February 2022 edition of Professional Marketing magazine.  With 57,000 books on leadership listed on Amazon I wondered whether there was anything new to say on the topic. But the authors of this book come from a rather different perspective – emotional intelligence is the broadest Read More

2022-02-02T11:26:18+00:00February 2, 2022|Kim's Blog, Management Skills|

Dealing with “difficult” people – Nine strategies for dealing with arrogance

I was surprised that at two recent workshops, delegates indicated that the attitudes and/or behaviours that they least like dealing with was arrogance. More so than anger, aggression and sadness. During another training scenario, I noticed that people acting in a superior way evoked similarly strong negative reactions. So this Read More

2021-06-01T15:39:59+01:00June 1, 2021|Kim's Blog, Management Skills, Relationship Management|
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