Business relationships – Using the drama triangle to resolve conflict (Video)

Posted on: September 18, 2020

The latest short video (6 minutes) is on Business relationships – Using the drama triangle to resolve conflict. (Video script) Hi, I’m Kim Tasso A short while ago I produced a video on the Parent Adult Child model from Transactional Analysis (TA) to help people understand why sometimes communication and interaction goes wrong. Today we […]

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How to facilitate groups

Posted on: October 2, 2019 How to facilitate groups

“A team is not a group of people who work together, it is a group of people who trust each other” (Simon Sinek). As social creatures, you’d think that if you put us together in a group we would all just get on, share our thoughts and tackle the task at hand. But that isn’t […]

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Managing teams and virtual teams – 13 top tips

Posted on: May 17, 2016 Managing teams and virtual teams

Managing teams and virtual teams was the topic generating most interest at a recent Future Marketing Manager course (see In professional service firms, there are all manner of temporary campaign groups, cross-departmental teams to support sector based initiatives and virtual teams for major firm-wide projects. Sometimes the team members are dispersed geographically and usually […]

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Improve learning effectiveness – Using Kolb’s learning styles

Posted on: August 18, 2015

If, like me, you use some of the relatively quieter summer months to tackle some learning you may be wondering how to improve your learning effectiveness. I wrote, a short while ago, about two models to help us understand more about the learning process: where I outlined Honey & Mumford’s learning styles and Gibb’s […]

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Making the most of meetings

Posted on: November 9, 2010

Most lawyers, surveyors and accountants moan about how many internal meetings they have to attend and what a huge amount of time (and money) is wasted in them. So how do we make our meetings more effective? Common sense and communication The professions are bright people. They understand that effective meetings require preparation, objectives, a […]

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