How to say No

Assertiveness and confidence – Clarity, power and incisive questions

At the recent PM Forum workshop on “Assertiveness, Effectiveness and Impact for Marketing and Business Development Assistants and Executives” we welcomed a lively group of delegates. Marketing and business development roles in professional services are improving on many fronts yet there were some worrying results (see poll results below): Just Read More

2026-05-11T09:57:33+01:00May 11, 2026|Kim's Blog, Marketing, Relationship Management|

Healthy boundaries at home and at work – how to set and maintain them

Boundaries are important for many things – defining yourself, being heard, asserting your needs, self-care and protecting yourself. A lack of boundaries at work may result in you feeling unseen, undervalued and overworked. A lack of boundaries in your personal life may leave you in dysfunctional and unhappy relationships with Read More

2026-02-24T10:36:14+00:00January 29, 2026|Kim's Blog, Management Skills, Relationship Management|

Assertiveness toolbox

The “Assertiveness, effectiveness and impact” Home - PM Forum training workshop was lively. Thanks to the delegates from legal, accountancy, private equity, insolvency and engineering firms from across the UK. Amongst their sector were: social housing, charities/NFP, real estate and oil & gas. Assertiveness is the extent to which you Read More

2026-05-06T16:06:28+01:00May 16, 2025|Kim's Blog, Marketing, Relationship Management|

Assertiveness, confidence and impact – we’re all in the same (stressed) boat

For once, delegates from accountancy practices outnumbered those from law, consultancy, property and actuarial firms at the PM Forum’s training workshop on “Impact, Assertiveness and Effectiveness”. As well as English, Scottish and Irish delegates, we welcomed a delegate from Brussels. One delegate was a former lawyer and another joined us Read More

2024-05-07T13:17:03+01:00May 7, 2024|Kim's Blog, Marketing|

Assertive communication: The importance of voice

At the PM Forum  half day workshop on “Impact, assertiveness and effectiveness” there were delegates from law, intellectual property and accountancy firms. Some felt these skills weren’t taught at university and others wanted help to develop their roles and grow personally. Some were new to their roles and professional services Read More

2023-05-16T11:58:28+01:00May 16, 2023|Kim's Blog, Management Skills, Relationship Management|
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