UPR

How do you choose a therapist?

Once you decide you want to have therapy, you have to choose a therapist. Most therapists describe themselves in terms of the type of therapy they provide. This makes it challenging for clients to choose if they are unaware of what those different types of therapy mean and for whom Read More

2024-07-27T12:33:01+01:00July 27, 2024|Kim's Blog, Relationship Management|

Soft skills revisited – with a leadership perspective

This article "Soft skills revisited - with a leadership perspective" has just been published on Lexology. Back in July 2020 I shared some research insights from my book “Essential Soft Skills for Lawyers” which generated significant interest - not least from the associated nine-minute video explaining “soft” skills featuring the Read More

2022-11-08T14:49:16+00:00November 8, 2022|Kim's Blog, Lawyers, Management Skills, Relationship Management|

A general law of interpersonal relationships?

This time last week (17th June) I was asked to join some other great speakers at the 75th MPF Retuning your firm online session.  Richard Chaplin asked me to speak about psychology and business relationships. The intersection between the topics of relationship management and psychology is an area of particular Read More

2022-06-29T08:27:20+01:00June 24, 2022|Kim's Blog, Management Skills, Relationship Management, Selling|

Book Review – Never split the difference: Negotiating as if your life depended on it by Chris Voss with Tahl Raz

Regular readers will be aware that one of my favourite books on negotiating is “Negotiation for leaders” by Simon Horton which I reviewed in 2016 . But this book: “Never split the difference: Negotiating as if your life depended on it” by Chris Voss – a former FBI hostage negotiator Read More

2021-05-05T15:40:00+01:00May 5, 2021|Kim's Blog, Management Skills, Relationship Management, Selling|

Soft skills: Introduction to coaching – Three frameworks (Video)

I have produced a 10 minute video on soft skills: Introduction to coaching – Three frameworks. This includes an overview of John Whitmore’s GROW model, the OCM’s SMILE model and the compassionate coaching movement’s Intentional Change Theory (ICT). The video also considers the range of soft skills needed for effective Read More

2024-01-28T11:23:30+00:00June 1, 2020|Kim's Blog, Management Skills, Relationship Management|
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