Conflict

Book review – Persuasion: The art of influencing people by James Borg

I have read many books on persuasion and influence. My favourites are those by Dr Robert Cialdini  - and I recently made a short (10 minute) video covering his six principles of persuasion.  This is a book review - “Persuasion: the art of influencing people” by James Borg. It is Read More

Storytelling book reviews: The Story Advantage by LJ Bloom and The Story Factor by Annette Simmons

I’ve done lots of training and workshops on storytelling (see this 2017 summary of ideas on selling legal services with storytelling ). Often as part of persuasive writing sessions. The image below shows you some of the tools I use in my storytelling workshops. Most people know that research shows Read More

2023-10-19T16:39:53+01:00March 18, 2021|Kim's Blog, Marketing, Relationship Management, Selling|

Resources to help you deal with difficult interactions

I sent this information as a mailer to my clients and contacts recently and the feedback was really positive. Some suggested I should publish it as a blog post so that it could be seen by more people. So here is an article on resources to help you deal with Read More

2021-04-01T17:04:06+01:00February 12, 2021|Kim's Blog, Management Skills, Relationship Management|

Book Review: Mediation skills and strategies – A practical guide by Tony Whatling

I am often asked which books I recommend on mediation even though there are plenty of good books around on the subject. Those of my friend Clive Lewis OBE – who has written 14 books including “How to Master Workplace and Employment Mediation” (Bloomsbury, 2015) and ”Difficult Conversations - 10 Read More

2020-10-19T10:08:29+01:00October 19, 2020|Kim's Blog, Lawyers, Management Skills, Relationship Management|
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