Kim TassoBook review – Key Coaching Models by Stephen Gibson (and other coaching books)
Posted on: August 26, 2017
I am often asked for book recommendations on my coaching and mentoring courses so I thought I’d take a look at this one on coaching models. It’s stuffed full of useful models so I’d recommend it to experienced coaching practitioners. But as coaching (and counselling) skills are important in establishing a relationship I’ve included some […]
Presentation skills – Preparing the content and delivery
Posted on: May 19, 2017
Whether part of sales or pitching training or for standalone presentations for seminars and conferences I conduct many in-house training sessions on presentation skills. Yesterday, I delivered a training session on pitching for the PM Forum (http://www.pmforum.co.uk/training.aspx) and there was a request for general presentation skills guidance during that course. So this post summarises the […]
Fabulous First Meetings – 16 selling insights
Posted on: March 21, 2017
My first book, published in 2000, was on selling skills so it gives me great pleasure to sometimes indulge my passion and provide sales training. I recently completed a series of short in-house training sessions for a property client on “Fabulous First Meetings” where we covered a range of selling insights including buyer psychology, communication […]
Leading a surveyors’ practice – Eight insights into leadership in property
Posted on: July 20, 2016
At the recent Leeds presentation of the “Managing and marketing a profitable surveyors’ practice” training workshop we discussed leading a surveyor’s practice – leadership in property. Some of the leadership models discussed were considered helpful. We tackled a number of common issues when leading a surveyors’ practice and these are the themes that struck a […]
Psychology, neuroscience and client engagement
Posted on: May 17, 2015At the Law South 2015 conference last week, I presented a paper that explored some of the latest developments in psychology, neuroscience and client engagement that might help support people in achieving extraordinary client engagement. I can’t cover all the content on I presented psychology, neuroscience and client engagement, but here are some of the most […]