Influence

Better Business Relationships – The building blocks (video)

My latest video discusses my 2018 book Better Business Relationships. It offers some practical insights to help you improve your business relationships at each stage of the DACRIE model – Diversity, Adaptation, Communication, Relationship formation, Internal Relationships and External Relationships. Better Business Relationships – The building blocks. (Script) Introduction Hi Read More

2024-02-07T14:10:51+00:00June 11, 2020|Kim's Blog, Management Skills, Relationship Management, Selling|

Book review: Nudge: Improving decisions about health, wealth and happiness by Richard H Thaler and Cass R Sunstein

Behavioural science is a popular topic at the moment and “Nudge: Improving decision about health, wealth and happiness” was published back in 2008. It has particular resonance in professional services as co-author Sunstein is a professor at an American law school. The basic premise is that we do not decisions Read More

2019-10-24T12:44:20+01:00October 24, 2019|Kim's Blog, Management Skills, Relationship Management|

Be more visible – the PVI model

At workshops on assertiveness, personal brand development and getting promoted we often talk about the need to be more visible – especially if you work from home, a distant office location or are in a virtual team. I often share the PIA model . The PVI model was developed by Joel Garfinkle Read More

2019-09-25T09:46:13+01:00September 25, 2019|Kim's Blog, Management Skills, Relationship Management|

10 takeaways from a workshop on buy-in (Guildford, 2018)

Thanks to Stevens Bolton https://www.stevens-bolton.com/ for hosting a Professional Marketing Forum workshop on buy-in Guildford http://www.pmforum.co.uk/locations/guildford.aspx After a lively session including exercises, discussions and sharing ideas, the delegates selected the following top 10 takeaways: 1. Face-to-face contact A recent HBR report suggested that face-to-face requests were 34 times more likely to Read More

2018-09-13T09:22:32+01:00September 13, 2018|Kim's Blog, Management Skills, Marketing, Relationship Management|
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