top tips on marketing and business development writing

Earlier today I ran a sold out half day “Marketing and business development writing workshop” http://www.pmforum.co.uk/training/ in London with participants from across the professions in the UK.

As always, I asked the delegates to tell me the most useful idea that they picked up during the session and here are their views:

Plan – Take time to plan what you will write (and why and for who) and allocate enough time for editing and refining
Change your process – Rather than plan using logical and sequential methods, use other techniques like mind-mapping to prompt your creativity
Empathy – Get into the mind and under the skin of your audience. Ideally think of a specific person that might read what you are writing
Show don’t tell – Rather than say “we are innovative” actually provide an example, anecdote or evidence that really demonstrates your innovation
Storytelling – Share a (human) story with which readers can connect
Engage – Find ways to really engage with the audience, consider what’s important to them
So what? – Explore why each idea might be important to the reader, what’s in it for them?
Segmentation – Breaking down your audience is just as important for internal communications as for external messages
Scarcity – These and the other core principles of persuasion should be used
Voice – Identify three or four key characteristics of your firm’s brand and blend this appropriately with three or four key characteristics of the individual author (BrandMe) to add personality and an authentic voice
Less is more – The ability to be concise yet engaging and persuasive is key