changing organizational culture

Book review: Transformational Mentoring – creating developmental alliances for changing organizational cultures (1995) by Julie Hay

I’m reviewing some of the latest books on mentoring (reviews will be published soon) and I remembered this book. I read it back in 2000, during my studies to qualify as a professional coach/mentor. The author admits that it isn’t a book for beginners. But it had a huge impact Read More

2024-07-24T15:39:42+01:00July 24, 2024|Kim's Blog, Management Skills, Relationship Management|

Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid Read More

2023-05-22T15:35:30+01:00May 22, 2023|Kim's Blog, Management Skills, Relationship Management, Selling|

Cultivate a cross-selling culture

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. A summary of delegate discussion topics and poll results are shown below to add to the learning resources from the session. While we discussed various tools and Read More

2023-03-16T09:48:05+00:00March 16, 2023|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|

Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum.  And I’m so glad that I Read More

2022-10-18T13:38:09+01:00October 18, 2022|Kim's Blog, Management Skills, Strategy|
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