Training

Take a walk on the client side – Empathy and emotional intelligence when selling professional services

Earlier this week I did some training on sales conversion on the telephone and in meetings with some delightful family lawyers in Wolverhampton. At the end of each training session, I always ask people which key idea they found most useful. Not surprisingly, the majority of responses relate to the Read More

2015-07-03T15:31:09+01:00January 21, 2011|Accountants, Kim's Blog, Lawyers, Selling|

White paper on social media in selling for lawyers, accountants and surveyors

A while back I got together with a well known consultant in digital marketing and social media to produce a White Paper providing guidance to lawyers, accountants and surveyors – and their business development advisers – on the use of social media in selling and integrating social media into their marketing, Read More

2013-09-18T17:01:34+01:00December 15, 2010|Accountants, Kim's Blog, Lawyers, Relationship Management, Selling, Social Media|

Marketing professional services to High Net Worth clients

If I had a pound for every time a private client lawyer, accountant or surveyor said “We are targeting High Net Worth” clients I would be a very high net worth person myself! Whilst saying you are marketing professional services to High Net Worth clients sounds like a good strategy Read More

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