uncertainty

Book review: What happened to you? Conversations on trauma, resilience and healing by Bruce D Perry and Oprah Winfrey

I’m not a particular fan of Oprah Winfrey but I admire her work in support of mental health. This book is unusual – it’s a dialogue between her and a child psychiatrist specialising in brain development and trauma. It is a masterclass in psychoeducation – bringing powerful therapeutic ideas and Read More

2025-11-05T09:53:26+00:00November 5, 2025|Kim's Blog, Relationship Management|

Coaching skills – How to work with people with fixed views and closed to new ideas (dealing with stubbornness)

At the recent PM Forum - PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” the issue of how to work with people with fixed views and closed to new ideas or refuse to consider change arose several times.  We avoided using labels such Read More

Book review: You’re not listening – What you’re missing and why it matters by Kate Murphy

Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More

2024-06-07T08:15:32+01:00June 7, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Change Management – Ted Lasso leadership lessons, emotions and coaching skills

Managing partners, heads of transformation and functional leaders joined a MBL “Tackling change management – a workshop for professional practices” full day workshop in London last week. It was great that law firms, accountancy firms and surveying firms were represented – as the challenges are similar. It was an intense Read More

2024-09-09T16:28:09+01:00May 3, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Property, Strategy|
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