Relationship Management

Why are questions so important? (Questioning skills)

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. In this post I explore different types of questions and how they can be used in various business scenarios. Why are questions so important? (Questioning skills). The importance Read More

2024-02-22T17:28:18+00:00February 21, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Coaching and Consulting – People and Problem-Solving skills

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum  workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We explored the changing role of marketing and business development (MBD) professionals and the growing need for coaching and Read More

2024-07-19T15:43:04+01:00February 15, 2024|Kim's Blog, Management Skills, Marketing, Relationship Management|

Questions on confidence at work

Delegates from law (including the Crown Prosecution Service) and finance firms joined a workshop on “Boost Your Confidence at Work - A toolbox for professionals”. They held various roles including: head of department, partner, trainee solicitor, paralegal, legal executive, business development, recruitment and technical writing. Delegates asked lots of questions Read More

2024-01-26T13:35:30+00:00January 26, 2024|Kim's Blog, Relationship Management|

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It Read More

2024-01-22T11:14:05+00:00January 22, 2024|Kim's Blog, Relationship Management, Selling|

Kim Tasso qualifies as a psychotherapeutic counsellor

I’m starting 2024 with some exciting news! After many years of studying and training, I’ve just received news that I qualified as a psychotherapeutic counsellor. This supplements my existing qualifications in psychology and professional coach mentoring. Kim Tasso qualifies as a psychotherapeutic counsellor. Setting up a psychotherapeutic counselling practice I Read More

2025-01-27T11:04:55+00:00January 8, 2024|Kim's Blog, Management Skills, Relationship Management|
Go to Top