At his first workshop for the Coaching Skills Academy (a joint venture between Managing Partners' Forum | (mpfglobal.com) and Home - PM Forum), Jamie Butler provided a masterful demonstration of effective team coaching in an interactive and experiential learning session. Directors and senior managers from legal and accountancy sectors had Read More
At the recent MBL training workshop on Confidence at Work several delegates commented that they avoided things (such as, talking to colleagues, speaking up in meetings, presenting and attending networking events) as they were afraid of failing. I explore common work situations where we might experience Imposter Syndrome or fear Read More
At the recent PM Forum - PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” the issue of how to work with people with fixed views and closed to new ideas or refuse to consider change arose several times. We avoided using labels such Read More
Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More
I thought I’d share a few key ideas from some recent workshops on negotiation skills. Sometimes I am training business support professionals, but on occasions I am asked to work with legal professionals who typically are known for their excellent negotiation skills. I use the model of balancing task and Read More
