Conflict management

Seven top tips for conflict management and negotiation

Conflict – whether internal amongst colleagues or external with clients and suppliers – is an inevitable part of life and I have previously written about conflict management (see, for example http://kimtasso.com/nine-ideas-for-better-conflict-management/) and negotiation (http://kimtasso.com/10-practical-tips-fee-price-negotiations/). At a recent series of conflict management and negotiation skills workshops with leading property partnerships and Read More

2016-05-03T09:20:06+01:00May 3, 2016|Kim's Blog, Management Skills, Relationship Management|

Change management in a surveyors’ practice – Bridging the gap between the old and the new

Last week I was joined by over 20 surveyors at the first presentation on this new MBL course on “Managing and marketing a profitable surveyors’ practice”. Change management is a key topic. During the day we covered a lot of material including: business planning, strategy development, management functions, market analysis, Read More

2016-07-11T18:06:05+01:00July 27, 2015|Kim's Blog, Management Skills, Property|

Psychology and business communication: An introduction to Transactional Analysis (TA)

Psychology offers a lot of tools to improve business communication. Psychology and business communication are frequent themes in my training courses for professionals. As well as topics such as personality, cognitive styles, emotional intelligence and NLP, I provide an introduction to Transactional Analysis in a number of my communication and Read More

2024-07-02T18:50:31+01:00January 9, 2015|Kim's Blog, Management Skills, Relationship Management|

10 practical tips for fee and price negotiations

As part of the conflict management training courses and coaching I provide, I have just updated the 40 page resource “Guide to effective communication, conflict management and negotiation for smoother relationships and better outcomes” that I provide to delegates and coaching clients. 10 practical tips for fee and price negotiations. Read More

2025-06-17T16:46:20+01:00June 2, 2014|Accountants, Kim's Blog, Lawyers, Management Skills, Property, Relationship Management, Selling|

We’re all change managers in professional services

At a recent in-house training workshop on “Communication, conflict and negotiation” I explained about different personality, cognitive and relationship styles – and the mind set of fee-earning professionals. We considered how to adapt our approach so that we could create rapport and trust and forge strong relationships with fee-earners. This, Read More

2014-05-19T09:10:09+01:00May 19, 2014|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Property, Relationship Management|
Go to Top