Counselling

Business relationships – Using the drama triangle to resolve conflict (Video)

The latest short video (6 minutes) is on Business relationships - Using the drama triangle to resolve conflict. (Video script) Hi, I’m Kim Tasso A short while ago I produced a video on the Parent Adult Child model from Transactional Analysis (TA) to help people understand why sometimes communication and Read More

2025-03-22T11:01:41+00:00September 18, 2020|Kim's Blog, Management Skills, Relationship Management|

Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions (Video)

This short (7 minutes) video introduces Transactional Analysis (TA). Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions. (Video script) Hi, I’m Kim Tasso I’d like to share with you today a psychology concept to help you deal with difficult interactions – both in business Read More

2025-05-25T12:24:13+01:00September 4, 2020|Kim's Blog, Relationship Management|

An introduction to emotional intelligence (EQ) and empathy (Video)

This short (8 minute) video on empathy and emotional intelligence (EQ or EI) provides an introduction. It explains why emotional intelligence is important for personal and business relationships. (Video script - an introduction to emotional intelligence (EQ) and empathy) HI I’m Kim Tasso. In this short video I will introduce Read More

Change management: Your personal transition – Endings, neutral zone and new beginnings

Following my short video on the emotions during major changes, many people said they are feeling disoriented and disconnected during lock down. It’s no surprise as the changes have been immense and the impact of isolation is underestimated. But I recall – from my work as a psychologist and coach Read More

2025-03-22T10:51:11+00:00June 5, 2020|Kim's Blog, Management Skills, Relationship Management|

Soft skills: Introduction to coaching – Three frameworks (Video)

I have produced a 10 minute video on soft skills: Introduction to coaching – Three frameworks. This includes an overview of John Whitmore’s GROW model, the OCM’s SMILE model and the compassionate coaching movement’s Intentional Change Theory (ICT). The video also considers the range of soft skills needed for effective Read More

2025-02-13T10:19:03+00:00June 1, 2020|Kim's Blog, Management Skills, Relationship Management|
Go to Top