Cultural change

Book review: The Thriving Lawyer by Traci Cipriano (resilience)

Well-being, mental health and resilience are important themes in professional services – not just in legal firms. People are our most important asset and we need them to feel well and able to take on challenges in order to provide exceptional client service and to be productive. This book will Read More

2024-06-17T09:18:28+01:00June 17, 2024|Kim's Blog, Lawyers, Management Skills|

Nurture a change management movement – From “Let it go” to “Let it grow”

Senior law and accountancy leaders attended a masterclass workshop in London last week. The session looked at how to ease personal transitions (individual change) whilst driving organisational change (primarily through cultural transformation). As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions Read More

2023-09-26T15:44:22+01:00September 26, 2023|Accountants, Kim's Blog, Lawyers, Management Skills|

Cultivate a cross-selling culture

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. A summary of delegate discussion topics and poll results are shown below to add to the learning resources from the session. While we discussed various tools and Read More

2023-03-16T09:48:05+00:00March 16, 2023|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|

Valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management

I have reviewed several books on change management (see the list below) to support those attending training workshops on change management. This free online resource of 70 pages should be added as a valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management Read More

2024-11-28T16:33:49+00:00August 11, 2022|Kim's Blog, Management Skills, Strategy|
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