Emotional Intelligence

Business development for lawyers – five key insights

Recently, I ran another of the successful Business development for lawyers full day training sessions in London. Unusually, the delegates were predominantly from commercial areas including corporate, property and employment representing a range of small and larger firms from across the UK. Some of their target markets were interesting: aviation, Read More

2014-12-22T16:29:35+00:00June 21, 2012|Kim's Blog, Lawyers, Marketing, Selling, Social Media, Strategy|

Six top tips for improving personal impact

Last week I joined a web cast presented by an excellent HR consultant that I have worked with in the property sector – Alyson Pellowe (www.pvhr.com @alysonpellowe) where consultant Ian Crocker talked about personal impact. This is a topic about on which I write, train and coach a fair amount so Read More

2013-08-05T23:35:24+01:00February 5, 2012|Kim's Blog, Management Skills, Relationship Management, Selling|

Take a walk on the client side – Empathy and emotional intelligence when selling professional services

Earlier this week I did some training on sales conversion on the telephone and in meetings with some delightful family lawyers in Wolverhampton. At the end of each training session, I always ask people which key idea they found most useful. Not surprisingly, the majority of responses relate to the Read More

2015-07-03T15:31:09+01:00January 21, 2011|Accountants, Kim's Blog, Lawyers, Selling|
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