Soft skills – Dealing with difficult conversations

Posted on: September 30, 2020 Dealing with difficult conversations

We all have to spend time dealing with difficult conversations. Conflict is a natural part of all relationships at home and at work. I’ve written before about the sources of difference and provided ideas on how to deal with “difficult” people and situations. And there are short videos on two particular models – Parent Adult […]

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An introduction to emotional intelligence (EQ) and empathy (Video)

Posted on: July 24, 2020

This short (8 minute) video provides an introduction to emotional intelligence (EQ) and empathy. It explains why emotional intelligence is important for personal and business relationships. (Video script – an introduction to emotional intelligence (EQ) and empathy) HI I’m Kim Tasso. In this short video I will introduce you to the idea of emotional intelligence […]

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Book review: Neuroscience for organizational change by Hilary Scarlett

Posted on: May 27, 2020 Book review: Neuroscience for organizational change by Hilary Scarlett

The book “Neuroscience for organizational change: an evidence-based practical guide to managing change” by Hilary Scarlett is both intellectually challenging and practical. I would add it to the list of recommended books on change management that should be read by those involved in organizational change programmes whether leaders, human resource professionals or other change managers. […]

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Change management: Building Resilience – Regulation, Reframing, Relationships and Reflection (Video)

Posted on: May 17, 2020

It’s Mental Health Awareness Week. As we are all experiencing tremendous strain and stress with the Coronavirus impacting on every aspect of our work and homes lives, I thought I’d share some ideas about resilience. So here’s a 10 minute video looking at four tools to help you become more resilient: Building Resilience – Regulation, […]

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