Influencing skills

What is Socratic questioning? (Questioning skills)

Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. Socratic questioning is a way to drive logical argument. It’s helpful in conversations, critical thinking and negotiation. So what is Socratic questioning? (Questioning Read More

2024-02-27T17:29:03+00:00February 22, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Why are questions so important? (Questioning skills)

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. In this post I explore different types of questions and how they can be used in various business scenarios. Why are questions so important? (Questioning skills). The importance Read More

2024-02-22T17:28:18+00:00February 21, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

Coaching and Consulting – People and Problem-Solving skills

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum  workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We explored the changing role of marketing and business development (MBD) professionals and the growing need for coaching and Read More

2024-02-15T09:57:16+00:00February 15, 2024|Kim's Blog, Management Skills, Marketing, Relationship Management|

Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

This book review was published in  Magazine - PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Book review – Can we start again? The patterns of Read More

2023-12-07T09:44:58+00:00December 7, 2023|Kim's Blog, Relationship Management|

Conversation skills book review 4: The First Minute (How to start conversations that get results) by Chris Fenning

This is a slightly different conversation book to those I reviewed previously (see list below). The first two focused on starting a conversation in a networking situation. The third focused on conversations between leaders and their people. This book – published in 2020 – is also focused on internal conversations Read More

2023-09-20T11:08:25+01:00September 20, 2023|Kim's Blog, Management Skills, Relationship Management, Selling|
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