Listening

Book review – Mentoring: A complete guide to effective mentoring by Dr Ruth Gotian and Andy Lopata

I’ve reviewed many books on coaching and mentoring over the years. This Financial Times Guide was published in Spring 2024 and is particularly attractive to leaders who want to understand the value of mentoring in the workplace. It will be valuable to human resources professionals who implement or improve their Read More

2024-10-07T15:09:49+01:00September 2, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Relationship Management|

Book review: You’re not listening – What you’re missing and why it matters by Kate Murphy

Active listening is a core communication skill that is fundamental for creating and developing relationships. Yet listening doesn’t receive nearly as much attention as other communication skills such as speaking, writing, presenting and negotiating. Effective listening is critical for so many activities such as learning, leading, client service, consulting, coaching, Read More

2024-06-07T08:15:32+01:00June 7, 2024|Kim's Blog, Management Skills, Relationship Management, Selling|

The future shape of a Proactive MBD Executive? Hard (technical and AI) skills, soft skills and career development (Ireland, 2024)

Following the success of Being more strategic - Case studies and insights (Ireland May 2023) (kimtasso.com) last year, I was invited back to Dublin earlier this month. The topic of the half day training session was “Becoming a proactive marketing and business development (MBD) executive” which was tailored by the Read More

2024-06-21T08:37:42+01:00May 28, 2024|Kim's Blog, Marketing|

Negotiating skills – Balancing task and relationship

I thought I’d share a few key ideas from some recent workshops on negotiation skills. Sometimes I am training business support professionals, but on occasions I am asked to work with legal professionals who typically are known for their excellent negotiation skills. I use the model of balancing task and Read More

2024-04-16T12:10:34+01:00April 16, 2024|Kim's Blog, Lawyers, Management Skills, Relationship Management|

Book review – Creating self-esteem by Lynda Field

Whilst published in 1993, this remains an often-quoted book in the area of self-esteem and realizing your true worth. Self-esteem often arises in my workshops on confidence and sometimes in coaching sessions. It’s a short book (150 pages) and a relatively quick and easy read – designed for those without Read More

2024-03-19T17:16:28+00:00March 19, 2024|Kim's Blog, Management Skills|
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