An article I wrote on “Giving effective feedback” was published in the June issue of Counsel Magazine | COUNSEL | The Magazine of the Bar of England and Wales. Giving feedback in professional relationships. “I think it’s very important to have a feedback loop, where you’re constantly thinking about Read More
This book will be of interest to experienced coaches (beginners will need to be familiar with coaching fundamentals – introductory books are listed below). It explains how Gestalt therapy techniques can be used in coaching situations. I’ve written this review as a supplement to the resources available to those who Read More
At the recent PM Forum - PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” the issue of how to work with people with fixed views and closed to new ideas or refuse to consider change arose several times. We avoided using labels such Read More
I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid Read More
Creativity is crucial for marketing and innovation and a while back I produced a series of introductory articles on creativity. In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. This article reviews a few simple creativity techniques Read More
