Planning referrer management

Referrer Management Strategies – Rationale and Challenges

At the MBL  online workshop “Developing more work from referrers and intermediaries” just before Christmas all delegates were from law firms (specialisms included employment, employee share ownership, media litigation, commercial litigation and family law and one firm was offshore), and most were in client service delivery roles. The delegate poll Read More

2023-01-05T10:32:00+00:00January 5, 2023|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management|

Three referrer management themes – Plans, Relationships and Communication

At the recent MBL “Developing More Work from Referrers & Intermediaries” full day digital workshop what emerged from delegate discussions were three referrer management themes – Plans, Relationship and Communication.  Agree targets and plans It became apparent early in the session that there was a need for different levels of Read More

2021-07-05T17:02:33+01:00July 5, 2021|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Social Media|
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