Management Skills

Conversation skills 5 – Book review: “Now we’re talking” by Sarah Rozenthuler

I’ve reviewed several books on business conversation skills (see list below) and this 2024 book, subtitled “How to discuss what really matters”, is one of the best so far. It’s aimed at senior people for leadership development – especially during change management. However, HR professionals, coaches, facilitators and even therapists Read More

2025-01-02T11:25:53+00:00January 2, 2025|Kim's Blog, Management Skills, Relationship Management|

Change challenges – Culture, Communications and Clutter (change frameworks and stakeholder engagement)

At the recent PM Forum - PM Forum training workshop on “Supporting change” law and accountancy firm delegates progressed through three modules: individual change (psychological processes), organisational change and change processes and tools. Throughout the session there was delegate discussions and break out groups – a summary of which is Read More

2025-12-02T15:54:29+00:00December 16, 2024|Accountants, Kim's Blog, Lawyers, Management Skills, Strategy|

Private Client – Vision, Leadership, Plan, Engagement and Delegation

Last week’s MBL workshop on “How to manage and grow your private client practice” saw 100% delegates highly satisfied with the course overall, 100% highly satisfied with the trainer (that’s me!) and 100% highly satisfied with the course materials. One delegate commented: “Thank you very much - lots of food Read More

2024-11-28T14:08:03+00:00November 28, 2024|Kim's Blog, Lawyers, Management Skills, Marketing, Social Media|

Complex sales processes made simple – Co-ordinate, Connect, Conversations, Curiosity, Consistency and Conversion

Delegates from legal, accountancy and pensions firms attended last week’s “Selling Processes and Sales Skills for Marketing and BD Professionals” workshop by PM Forum. We explored the processes supporting complex sales cycles. A key theme was educating fee-earners – especially to manage expectations about the length of the sales cycle Read More

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