Relationship Management

Book Review: Strategic Tendering for Professional Services by Matthew Fuller and Tim Nightingale (Second Edition)

Back in May 2017 I reviewed the first edition of this book strategic tendering. And I have been recommending it ever since. So I was delighted when the authors did an extensive overhaul of the contents to publish the second edition in 2022. This review concentrates on the newer material Read More

Telephone skills – Focus on the caller’s needs

Lawyers and tax advisers attended the recent MBL workshop on “Pick up the Phone – Client service and sales opportunities for professionals”. This article forms part of the learning resources for the session. Future workshops are listed at Kim Tasso - MBL Seminars. Telephone skills – Focus on the caller’s Read More

2025-04-18T09:41:48+01:00April 18, 2025|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Selling|

Towards leadership – Elevate your Presence, Influence and Impact

I recently visited the North West - PM Forum at the offices of PWC in Manchester to facilitate a session on this topic. I would like to thank the Committee members - Rachel Kelly | LinkedIn, ⭐️Angela Brown | LinkedIn, Ally Lumsden | LinkedIn, Amanda Watson | LinkedIn, Linda Stoddard Read More

What happens in therapy?

As a therapist I am often asked “What happens in therapy?”. Sometimes people ask “What do I have to do in therapy?”. So here’s an overview to give some comfort and confidence to those considering therapy. I’m keen to hear from other therapists and the experiences of those who have Read More

2025-04-10T10:08:26+01:00April 10, 2025|Kim's Blog, Relationship Management|

Book Review: The Power of Now by Eckhart Tolle (A Guide to Spiritual Enlightenment)

Being in the present (the “here and now”), mindfulness and meditation are often suggested to counteract our increasingly busy, digital and stressed lives. “The Power of Now” by Eckhart Tolle is a spiritual guide that emphasizes the importance of living fully in the present moment. It blends mindfulness, psychology and Read More

2025-03-25T10:48:25+00:00March 25, 2025|Kim's Blog, Relationship Management|
Go to Top