Relationship Management

International business negotiation – The Majalis approach

Whilst Middle East negotiations fill our newsfeeds at present, I am not about to comment on them. But it is worth considering the lessons for international business communications and negotiations we could learn from the Middle East. At a recent negotiation skills course, we talked about where to hold negotiations Read More

2025-01-23T10:01:49+00:00January 21, 2025|Kim's Blog, Management Skills, Psychology, Relationship Management|

Be more confident – Slow down

Speed is a hallmark of contemporary life. But remember the story of the tortoise and the hare? Speed isn’t always the winning strategy. At the recent MBL session on “Boost Your Confidence at Work - A toolbox for professionals” we considered the benefits of slowing things down. There were two Read More

Conversation skills 5 – Book review: “Now we’re talking” by Sarah Rozenthuler

I’ve reviewed several books on business conversation skills (see list below) and this 2024 book, subtitled “How to discuss what really matters”, is one of the best so far. It’s aimed at senior people for leadership development – especially during change management. However, HR professionals, coaches, facilitators and even therapists Read More

2025-01-02T11:25:53+00:00January 2, 2025|Kim's Blog, Management Skills, Relationship Management|

Proactive Marketing and Business Development Executives – Engage and Educate

It was a full house at PM Forum’s   “Proactive Marketing and Business Development Executive” online full day workshop with 18 enthusiastic delegates. They asked lots of brilliant questions and generously shared their insights and experiences with each other. Some were new to their MBD roles while many were considering how Read More

2024-12-08T11:13:42+00:00December 8, 2024|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management|

Referrer management: Diagnosis, Aims, Strategies and Action Planning

There were both lawyers (solicitors and barristers) and accountants at last week’s MBL LearnLive training session on “Developing More Work from Referrers & Intermediaries“. (Future dates: Kim Tasso - MBL Seminars). Their key interests – whether in fee-earning or business development roles - were working with external referrers and the Read More

2024-11-22T08:53:46+00:00November 22, 2024|Accountants, Kim's Blog, Lawyers, Marketing, Relationship Management, Strategy|
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