Relationship Management

Ten top takeaways on stakeholder engagement and buy in

At this week's “Buy in, Engagement and stakeholder management” workshop with PM Forum  delegates from legal and accountancy firms across the UK identified their ten top takeaways on stakeholder engagement and buy in. Build your credibility What is required for credibility? There are numerous elements including: qualifications, experience, knowledge (of Read More

2022-04-29T11:58:06+01:00April 29, 2022|Kim's Blog, Marketing, Relationship Management|

Pitching and tendering – Focus, differentiation and less is more (April 2022)

There were delegates from law, construction and surveying firms at MBL’s recent “How to prepare and present winning pitches and tenders” . Three key themes emerged on pitching and tendering – Focus, differentiation and less is more. Focus on the client One of the key themes was the need to Read More

2022-04-07T11:17:05+01:00April 4, 2022|Kim's Blog, Lawyers, Property, Relationship Management, Selling|

Does Zoom/Teams replace telephone calls? Telephone skills workshop

At a recent digital workshop for MBL on “Pick up the phone: Client service and sales opportunities for professionals in the digital age” delegates asked if videoconferences replaced telephone calls. Does Zoom/Teams replace telephone calls? Telephone skills workshop. The research finding from Stanford University that people are 34 times more Read More

2022-02-22T13:16:23+00:00February 21, 2022|Kim's Blog, Relationship Management, Selling|

Don’t jump to conclusions – Coaching and Consulting skills (Expectations, Relationships, Listening, Goals and Implementation (February 2022))

It was a full house on the second presentation of this PM Forum training  workshop on “Coaching and Consulting Skills for Marketing and Business Development” in February 2022. Most of the professions – lawyers, patent attorneys, accountants, economists, engineers and actuaries – were represented. This post explores one of the Read More

2022-02-11T16:55:49+00:00February 11, 2022|Kim's Blog, Management Skills, Marketing, Relationship Management|

How to facilitate groups – 2 (Herding Cats)

The majority of my clients are lawyers, accountants or surveyors – the professions. It’s said that working with the professions is like herding cats. Some of my clients – the patent attorneys and forensic scientists - also have PhDs in cutting-edge technologies. A double challenge. Professionals are usually successful, independent, Read More

2022-01-19T16:14:28+00:00January 19, 2022|Kim's Blog, Management Skills, Relationship Management|
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