Accountancy

We’re all change managers in professional services

At a recent in-house training workshop on “Communication, conflict and negotiation” I explained about different personality, cognitive and relationship styles – and the mind set of fee-earning professionals. We considered how to adapt our approach so that we could create rapport and trust and forge strong relationships with fee-earners. This, Read More

2014-05-19T09:10:09+01:00May 19, 2014|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Property, Relationship Management|

Avoid “New lamps for old” – why the genie of marketing takes some effort

You will remember in Aladdin that the sorcerer tricks Aladdin’s wife into giving up the lamp containing the genie by offering to exchange “new lamps for old”. Perhaps there’s a moral in that story for professional service firms. I’ve noticed that a number of smaller legal, accountancy and property firms Read More

2013-08-09T20:51:00+01:00October 23, 2012|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Strategy|
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