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Coaching skills – How to work with people with fixed views and closed to new ideas (dealing with stubbornness)

At the recent PM Forum - PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” the issue of how to work with people with fixed views and closed to new ideas or refuse to consider change arose several times.  We avoided using labels such Read More

Assertiveness, confidence and impact – we’re all in the same (stressed) boat

For once, delegates from accountancy practices outnumbered those from law, consultancy, property and actuarial firms at the PM Forum’s training workshop on “Impact, Assertiveness and Effectiveness”. As well as English, Scottish and Irish delegates, we welcomed a delegate from Brussels. One delegate was a former lawyer and another joined us Read More

2024-05-07T13:17:03+01:00May 7, 2024|Kim's Blog, Marketing|

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It Read More

2024-01-22T11:14:05+00:00January 22, 2024|Kim's Blog, Relationship Management, Selling|
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