Communication

Law firm trainees engage in marketing and business development

I was joined by 12 trainee solicitors from a variety of firms for an online workshop on “A Trainee’s Guide to Marketing & Business Development (MBD) in a Law Firm”.  This article summarises some of the themes that emerged during discussions and supplements the learning resources for the session. Law Read More

2026-02-28T16:43:32+00:00February 28, 2026|Kim's Blog, Lawyers, Marketing|

Healthy boundaries at home and at work – how to set and maintain them

Boundaries are important for many things – defining yourself, being heard, asserting your needs, self-care and protecting yourself. A lack of boundaries at work may result in you feeling unseen, undervalued and overworked. A lack of boundaries in your personal life may leave you in dysfunctional and unhappy relationships with Read More

2026-02-24T10:36:14+00:00January 29, 2026|Kim's Blog, Management Skills, Relationship Management|

Pick up the phone – Telephone trade offs

At the recent MBL workshop  on “Pick up the phone – client service and sale opportunities for professionals” we looked at the role of telephone calls in sales and service, managing inbound calls and making outbound calls. One theme that arose was the delicate balance to be achieved during a Read More

2025-10-23T18:31:31+01:00October 23, 2025|Kim's Blog, Relationship Management, Selling|

Book Review – Attached by Dr Amir Levine and Rachel Heller (Identify your attachment style and find your perfect match)

Attachment style can have a significant impact on how you form and sustain relationships throughout your life. Many therapy clients find it helpful to consider how their parents raised them and the impact on their attachment style. I originally read this book back in 2011 (it was published in 2010) Read More

2025-08-12T08:59:52+01:00August 12, 2025|Kim's Blog, Relationship Management|

Book Review: The Culture Map by Erin Meyer – Decoding how people think, lead and get things done across cultures (Diversity and cross-cultural intelligence)

There are some excellent models and resources about cross-cultural intelligence. (I particularly like the Hofstede Country comparison tool). But this book – recommended to me by one of my clients – was a revelation and is my favourite resource so far. I recommend it to leaders, human resource professionals or Read More

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