Curiosity

How to build rapport – An essential guide

Whenever you meet new people – at social and networking events and in client and selling situations, you need to establish rapport. Establishing rapport is the foundation for a relationship. You need rapport when influencing and negotiating. And for effective coaching and therapeutic relationships. So what is rapport? And how Read More

Assertiveness and confidence – Clarity, power and incisive questions

At the recent PM Forum workshop on “Assertiveness, Effectiveness and Impact for Marketing and Business Development Assistants and Executives” we welcomed a lively group of delegates. Marketing and business development roles in professional services are improving on many fronts yet there were some worrying results (see poll results below): Just Read More

2026-05-11T09:57:33+01:00May 11, 2026|Kim's Blog, Marketing, Relationship Management|

Book review – Introduction to Internal Family Systems (IFS) by Richard C. Schwartz

Internal Family Systems (IFS) is a therapy tool sometimes used by therapists to help clients with low self-esteem, harsh inner critics, Imposter Syndrome, trauma, anxiety, depression and addictions. IFS is also used with those who experienced difficult childhood experiences. The book is subtitled “A revolutionary therapy for wholeness and healing”. Read More

2025-10-06T09:38:00+01:00October 6, 2025|Kim's Blog, Relationship Management|

Highlights from the 2025 Professional Growth Summit

This article was printed in the May/June edition of PM Magazine and can be accessed by members here: PM Magazine - PM Forum. A star-studded group of practice leaders assembled at the Institute of Directors on Friday 28th March for the inaugural Professional Services Growth Summit. Many were fresh from Read More

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