Lawyers

Legal Week’s client satisfaction survey shows clients’ overall satisfaction increased

Slaughter & May (average 8.47 out of 10),  Bird & Bird and Berwin Leighton Paisner emerged as the top rated law firms in the UK top 20 according to the ninth major client satisfaction research project by Legal Week which canvassed the opinions of more than 1,200 clients. Freshfields Bruckhaus Deringer Read More

2013-08-14T18:29:35+01:00January 3, 2013|Kim's Blog, Lawyers, Relationship Management, Statistics and trends|

Panel pitch casualty

In the pitching course I deliver for Professional Marketing Forum http://www.pmforum.co.uk/training/index.aspx  – “Helping fee earners prepare the perfect pitch” (next presentations are on 7th February and 6thNovember 2013) and in the training I do for firms in-house, I provide a pack of information on major pitches and panel reviews as they have Read More

2013-08-14T18:25:09+01:00January 2, 2013|Kim's Blog, Lawyers, Relationship Management, Selling|

Relationship rather than divorce study news

Whilst the divorce statistics continue to generate concern and there are constant articles about the causes of divorce, there is a new Open University research project called “Enduring Love?” which explores why people stay together. Following discussions with policy makers, there is an online questionnaire, which has so far been Read More

2013-08-14T18:18:50+01:00January 2, 2013|Kim's Blog, Lawyers, Relationship Management, Statistics and trends|

Kelso seminar – introduction to thought leadership

Last week I went along to one of the free lunchtime seminars by Kelso Consulting and enjoyed a good chat before the session started with some of the commercial lawyers who had gone along to learn about thought leadership. What is thought leadership? Tim Prizeman started by exploring the concept Read More

2013-08-09T22:34:05+01:00December 13, 2012|Accountants, Kim's Blog, Lawyers, Marketing, Property|
Go to Top