Therapy

Are you ready to change? Remember the change process

The start of a New Year usually finds people all fired up and determined to change. Usually it’s about personal fitness and health but often it’s about business change. But are you or your people really ready to change? Leaders and coaches would do well to remember that there are Read More

2025-03-09T11:56:23+00:00January 4, 2016|Kim's Blog, Management Skills|

Coaching skills – the importance of active listening

At the recent coaching skills course for Professional Marketing Forum  delegates studied and practised a variety of coaching skills including: contracting, process, exploring/questioning, providing feedback and perspective, reframing, problem solving, goal setting, action planning and motivation. But what generated the most interest amongst the mid and senior level managers was Read More

2024-06-27T16:26:12+01:00November 27, 2014|Kim's Blog, Management Skills, Relationship Management, Selling|

Book Review: Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves

Emotional Intelligence (EQ or EI) continues to generate an increasing amount of interest as the importance of emotional intelligence (aka soft skills) for leadership, management, marketing, selling and client relationship management becomes more generally known. There are many resources on this web site on the topic (use the search facility) Read More

What is NLP (Neuro Linguistic Programming)?

As a psychology graduate, I wasn’t that impressed by NLP but perhaps that is because I had already learned much of what it has to offer. I took the trouble to qualify as a practitioner back in 2007 to confirm my views that it is effectively a simplified form of Read More

2024-07-02T17:47:35+01:00July 16, 2012|Kim's Blog, Relationship Management, Selling|
Go to Top