Trust

Personal transitions: Retiring from a senior leadership role – the other side of succession

Former leaders have valuable lessons to share. Although by the time they have reflected, they have left the firm and it’s sometimes too late to pass on that those hard-won insights to the next generation of leaders. So this is the first in a series on lessons from former leaders. Read More

2024-04-03T14:24:50+01:00April 2, 2024|Kim's Blog, Lawyers, Management Skills, Relationship Management|

28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

For over 20 years I have attended and reported on the annual Professional Marketing conference. Sometimes I have also presented sessions. The latest conference was reported in the winter edition of PM Magazine. Thanks to editor Matt Baldwin for his assistance. The theme of the 28th conference this year was Read More

2023-11-24T09:58:30+00:00November 24, 2023|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing|

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience - Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership - the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with Read More

2023-10-01T15:32:48+01:00October 1, 2023|Kim's Blog, Management Skills, Relationship Management|

Book review: All you need to know about commercial awareness by Christopher Stoakes

I facilitate various workshops designed to increase commercial awareness. For young professionals. And it’s good to be able to recommend reliable sources of information at those sessions. This short (130 pages) information-packed book was revised in 2019. And I commend it to those looking to initiate their commercial awareness journey. Read More

2023-08-24T15:46:17+01:00August 24, 2023|Kim's Blog, Management Skills|

Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid Read More

2023-05-22T15:35:30+01:00May 22, 2023|Kim's Blog, Management Skills, Relationship Management, Selling|
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