Assertiveness, confidence and effectiveness for young marketers

Posted on: July 14, 2011

Last week I ran one of these popular training sessions for the PM Forum ( At the outset, I asked the delegates what it was that they wanted to change or achieve. It’s no surprise, but sad nonetheless, that the things that they wanted to change sounded depressingly familiar: To feel as if I have achieved something […]

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Coaching and mentoring staff and fee-earners

Posted on: June 27, 2011

Last Friday, I ran one of the PM Forum’s popular “Coaching and Mentoring for Marketing Professionals” workshops which was hosted by law firm Devonshires. It was interesting to see why the delegates had chosen to attend the session, their objectives for the day covered: Learning how to work better with fee-earners on bids Identifying new […]

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Book Review – Marketing technology as a service – Proven techniques that add value by Laurie Young & Bev Burgess

Posted on: February 14, 2011

It’s always a risk to agree to review a book by someone that you know, and, in this case, admire. I’ve known Laurie for many years and indeed we have both lectured on the CIM/PSMG’s professional services diploma courses sharing evenings amongst delightful new entrants to the world of professional services marketing in Canary Wharf […]

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Marketing needs to be more accountable

Posted on: December 31, 2010

During the inevitable end of year office tidy up I came across a briefing paper called “The State of Marketing” written by the wonderful Professor McDonald (I call him the “Patron Saint of Marketing Plans”) for the Cambridge Marketing College in 2009 and thought it was worth reviewing his thoughts a year down the line. […]

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Training options for turning a PA into a marketing assistant

Posted on: April 27, 2010

During the recession, many firms reluctantly dispensed with their marketing and business development staff which meant that the day to day burden of marketing fell onto the shoulders of secretarial and administrative staff. Many smaller firms cannot afford to hire full time marketing qualified staff and instead look to promoting secretaries and assistants into such […]

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