Property Archives - Page 17 of 52

Pick up the phone – Creating better business relationships with telephones
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Pick up the phone – Creating better business relationships with telephones

Accountants, Kim's Blog, Lawyers, Property, Relationship Management, Selling

Pick up the phone – Creating better business relationships with telephones

I’ve done training sessions on inbound telephone calls to improve client service and enhance conversion rates (see, for example, http://kimtasso.com/managing-client-service-surveying-property-partnerships/). I’ve done workshops on outbound calls for cold calling (http://kimtasso.com/sales-selling-tips-11-point-plan-cold-calling/). But I was recently asked to cover the topic of outbound calls to existing contacts and clients to enhance business relationships Read More

Kim Tasso2018-01-24T11:31:58+00:00January 24, 2018|Accountants, Kim's Blog, Lawyers, Property, Relationship Management, Selling|

Key Account Management KAM in a nutshell
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Key Account Management KAM in a nutshell

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Property, Relationship Management, Selling, Strategy

Key Account Management KAM in a nutshell

I was delighted to address the Professional Marketing Forum Scotland members last week in Edinburgh. The topic they choose was Key Account Management KAM in a nutshell – so I presented information on “text book” theories as well as lots of stories from my experiences on the “front line” of Read More

Kim Tasso2017-12-19T09:50:57+00:00December 19, 2017|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Property, Relationship Management, Selling, Strategy|

Professional Marketing Conference Report 2017 – Client focus, technology and disruption
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Professional Marketing Conference Report 2017 – Client focus, technology and disruption

Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling

Professional Marketing Conference Report 2017 – Client focus, technology and disruption

The 22nd Annual Professional Marketing Conference titled “Sharpen your client focus” http://www.pmforum.co.uk/conference.aspx took place in September 2017. It was a fine line-up of speakers and sessions including: Andrew Grill of IBM (a practical futurologist) talking about digital disruption, influencer marketing and the importance of LinkedIn for building personal brands An Read More

Kim Tasso2017-11-01T12:33:30+00:00November 1, 2017|Accountants, Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling|

Client feedback – From the horse’s mouth at the Professional Marketing Conference (CIM, TfL and FourFront Property)
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Client feedback – From the horse’s mouth at the Professional Marketing Conference (CIM, TfL and FourFront Property)

Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling

Client feedback – From the horse’s mouth at the Professional Marketing Conference (CIM, TfL and FourFront Property)

The 22nd Annual Professional Marketing Conference http://www.pmforum.co.uk/conference.aspx in September 2017 ended with the usual client panel. Chaired by Andrew Rogerson – the founder and MD of Grist (a leading content and thought leadership agency) the panellist included: Chris Daly, Chief executive of the Chartered Institute of Marketing (CIM) Polly Fox, Read More

Kim Tasso2017-11-01T12:18:37+00:00November 1, 2017|Kim's Blog, Lawyers, Marketing, Property, Relationship Management, Selling|

Property marketing case study – Client and key client relationship management at JLL
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Property marketing case study – Client and key client relationship management at JLL

Kim's Blog, Marketing, Property, Relationship Management, Strategy

Property marketing case study – Client and key client relationship management at JLL

At the 2017 Professional Marketing Conference http://www.pmforum.co.uk/conference.aspx , Anna Lind, Director of Client Relationship Management at JLL where she leads a team of seven, provided a fabulous property marketing case study. She talked through her six element client relationship management (CRM) and key account management (KAM) programmes which she has Read More

Kim Tasso2017-10-18T11:59:11+01:00October 18, 2017|Kim's Blog, Marketing, Property, Relationship Management, Strategy|