Relationship Management

Perfect Pitch Process – Don’t just parachute in the fee-earners

At a PM Forum - PM Forum training “Perfect Pitches” workshop for marketing and business development professionals earlier in the month, it was interesting that many delegates felt that they were expected to take a much larger role in managing the tendering process. Almost as if the fee-earners just wanted Read More

Book review – Counselling for toads (A psychological adventure) by Robert de Board

I’ve produced videos and written articles about Transactional Analysis (TA). In particular, about the Parent Adult Child (PAC) model. The model is helpful to therapy clients learning about how they feel, think and behave. The PAC model can also help us understand and minimise difficult conversations in the workplace. the Read More

2025-05-25T11:25:04+01:00May 25, 2025|Kim's Blog, Relationship Management|

Assertiveness toolbox

The “Assertiveness, effectiveness and impact” Home - PM Forum training workshop was lively. Thanks to the delegates from legal, accountancy, private equity, insolvency and engineering firms from across the UK. Amongst their sector were: social housing, charities/NFP, real estate and oil & gas. Assertiveness is the extent to which you Read More

2025-05-16T07:58:59+01:00May 16, 2025|Kim's Blog, Marketing, Relationship Management|

The Art of Listening

PM Forum Canada presented a fantastic webinar on the art of listening. I was really impressed with the book by Kate Murphy You’re not listening – What you’re missing and this session was equally illuminating.  The session – attended by over 200 delegates - provided insights into how to listen Read More

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