Psychology

Persuasive writing – Brand Voice and Tone of Voice

Delegates from law firms in Dublin, Manchester, Buckinghamshire and London joined me at the MBL workshop  on  persuasive writing. Some were lawyers (family, immigration and conveyancing) and some were in marketing/BD roles with a focus on pitches and tenders. We covered material to help craft clear, concise and compelling communications. Read More

2025-02-21T12:37:16+00:00February 21, 2025|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Psychology, Selling|

Consulting Skills – The power of workshops

At the recent PM Forum – PM Forum training workshop on “Coaching and Consulting skills for marketing and business development professionals” we spent time considering key consulting skills. In particular we focused on how to achieve engagement, buy-in, commitment and implementation for a “consultancy” project. As well as looking at stakeholder engagement in detail Read More

International business negotiation – The Majalis approach

Whilst Middle East negotiations fill our newsfeeds at present, I am not about to comment on them. But it is worth considering the lessons for international business communications and negotiations we could learn from the Middle East. At a recent negotiation skills course, we talked about where to hold negotiations Read More

2025-01-23T10:01:49+00:00January 21, 2025|Kim's Blog, Management Skills, Psychology, Relationship Management|

Be more confident – Slow down

Speed is a hallmark of contemporary life. But remember the story of the tortoise and the hare? Speed isn’t always the winning strategy. At the recent MBL session on “Boost Your Confidence at Work - A toolbox for professionals” we considered the benefits of slowing things down. There were two Read More

Conversation skills book review 1 – How to talk to anyone about anything – James W. Williams

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns Read More

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