Business relationships

Six themes on cross-selling and referrer management workshop highlights (2020)

Yesterday I facilitated an interactive workshop through the Professional Marketing Forum  on cross-selling and referrer management. I promised the delegates – representing a range of legal and accountancy practices – that I would summarise and share the key points arising from the session and the six themes to supplement their Read More

Animal magic of buy-in and stakeholder engagement (Video)

Today's video provides 11 tips with the animal magic of buy-in and stakeholder engagement. (Video script - Animal magic of buy-in and stakeholder engagement) Hi. I’m Kim Tasso. I’ve spent many years helping people to achieve buy-in – that is, getting senior management and colleagues to accept and support their Read More

2025-02-10T17:21:35+00:00September 11, 2020|Kim's Blog, Management Skills, Marketing, Relationship Management, Selling|

Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions (Video)

This short (7 minutes) video introduces Transactional Analysis (TA). Business relationships – How the parent, adult, child (PAC) model helps with difficult interactions. (Video script) Hi, I’m Kim Tasso I’d like to share with you today a psychology concept to help you deal with difficult interactions – both in business Read More

2025-05-25T12:24:13+01:00September 4, 2020|Kim's Blog, Relationship Management|

Podcast – With Kiran Kapur of Cambridge Marketing College on soft skills for marketing professionals

This podcast was released in August 2020 by Kiran Kapur of Cambridge Marketing College  on soft skills for marketing professionals   (Approximate script with links)  Introduction  Kim Tasso is a fellow of the Chartered Institute of Marketing (CIM) and has worked in marketing – as a director and a consultant – Read More

2021-04-03T14:49:52+01:00August 26, 2020|Kim's Blog, Marketing|

Selling basics – Targeting with rabbits, deer and elephants (Video)

A frequent question people ask me about marketing and selling is how to target new business. There are lots of different ways to target new business (see Sales Targeting Toolbox for Professional Services Firms). We explore one method in this short video (7 minutes) on Selling basics - Targeting with Read More

2025-11-12T10:07:11+00:00August 14, 2020|Accountants, Kim's Blog, Lawyers, Property, Selling|
Go to Top