The art of giving feedback

The art of giving feedback arises in training workshops on change management, team development, performance management, delegation and coaching. Here is a summary of the key points to bear in mind.  Feedback defined Effective feedback means “Paying attention and giving high-quality feedback from an empathic place, stepping into the other Read More

2018-06-18T10:50:17+01:00June 18, 2018|Kim's Blog, Management Skills, Relationship Management|

Leadership: Emotional contagion, delegation, coaching and team meetings

At the end of last year I ran a half day training session on management and leadership for marketing and business development professionals. Some key topics of interest were emotional contagion, delegation, coaching and team meetings: Emotional contagion Those around us are affected by our emotions. This means that if Read More

2018-01-12T11:46:00+00:00January 12, 2018|Kim's Blog, Management Skills, Relationship Management|

Future marketing manager – Perception, Motivation and Planning (Oct 2017)

At the recent Future Marketing Manager http://www.pmforum.co.uk/training.aspx we covered the usual wide range of topics. However, the three themes that involved the most discussion were perception, motivation and planning.  Perception Perception is “the way in which something is regarded, understood, or interpreted”. There was recognition that how marketing and business Read More

2017-10-20T14:43:56+01:00October 20, 2017|Kim's Blog, Management Skills, Marketing|

Delegation for leaders

Delegation is a frequent topic of conversation with my clients - Whether it’s for freeing up the time of leaders, empowering new leaders, developing teams or working more efficiently/profitably. Traditional pyramid structures in professional service firms require that a senior person builds a team of junior people in order to Read More

2017-08-11T11:01:33+01:00August 11, 2017|Accountants, Kim's Blog, Lawyers, Management Skills, Property|