Empathy

Complex sales processes made simple – Co-ordinate, Connect, Conversations, Curiosity, Consistency and Conversion

Delegates from legal, accountancy and pensions firms attended last week’s “Selling Processes and Sales Skills for Marketing and BD Professionals” workshop by PM Forum. We explored the processes supporting complex sales cycles. A key theme was educating fee-earners – especially to manage expectations about the length of the sales cycle Read More

Book review: Everybody writes by Ann Handley

I’m always searching for great books to recommend to people who attend my training courses. My previously recommended books on writing are still good and amongst my “go tos”. But I wanted an up-to-date recommendation on a writing book.  I recently researched top marketing books and – surprise – this Read More

2024-10-08T08:07:39+01:00October 8, 2024|Kim's Blog, Management Skills, Marketing, Social Media, Web Sites|

Future marketing and BD managers – Managing challenging behaviour and Personal Development Plans (PDP)

A few top insights from last week’s full day training session by PM Forum. The session covered a lot of ground including: management skills, strategic thinking, financial scenarios, marketing and business development (MBD) theories, developing MBD plans, soft skills, gaining internal buy-in and managing a team. I pick a couple Read More

Why are my relationships like rollercoaster rides? Volatile relationships with heady highs and rock-bottom lows

Therapy clients sometimes report that their relationships are dramatic and volatile – swinging from heady highs to rock-bottom lows (and back again). Sometimes clients aren’t aware that they are repeating this pattern in their personal relationships. There are many possible reasons and explanations – some of which are linked.  With Read More

2024-08-21T09:36:24+01:00August 21, 2024|Kim's Blog, Relationship Management|

Book review: “Adult children of emotionally immature parents – how to heal from distant, rejecting or self-involved parents” by Lindsay C Gibson PsyD

This 2015 New York Times bestselling book by a clinical psychologist will provide a profound light bulb moment for some people. The book really resonated with me. And I have seen the dramatic impact it had on some of my clients who came to therapy reporting anxiety, anger, depression and/or Read More

2024-11-04T19:21:21+00:00August 15, 2024|Kim's Blog, Relationship Management|
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