What are your priorities for 2019? Thoughts for professional service firm leaders

Posted on: December 29, 2018

What are your priorities for 2019? Thoughts for professional service firm leaders are shared below. But first, take a few moments to reflect on what you have achieved this year – and savour the successes. And then, as 2018 draws to a close, turn your thoughts to what you want to achieve in 2019. Are you determined to […]

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Book review of Better Business Relationships by Paul English of Grant Thornton International

Posted on: December 5, 2018 Better Business Relationships

This book review of Better Business Relationships by Paul English of Grant Thornton appeared in the Winter 2018 edition of Professional Marketing magazine Kim Tasso reminds us early on in her book that while no one teaches you about relationships, nearly every aspect of business life demands effective relationships skills. True enough. If you can […]

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The art of giving feedback

Posted on: June 18, 2018 The art of giving feedback

The art of giving feedback arises in training workshops on change management, team development, performance management, delegation and coaching. Here is a summary of the key points to bear in mind.  Feedback defined Effective feedback means “Paying attention and giving high-quality feedback from an empathic place, stepping into the other person’s shoes, appreciating his or […]

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Better Business Relationships – New book in the pipeline

Posted on: March 15, 2018 Better Business Relationships

Business success is reliant on being able to get on with people. Relationships with your internal colleagues and external clients and referrers are the foundation of business success in just about every job function and industry. My new book on Better Business Relationships is now in the pipeline. The ability to communicate with, encourage, influence, […]

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Strategy development insights: Curiosity, challenge, creativity, co-creation, culture and change

Posted on: March 6, 2017 Strategy development insights

While many people think strategy development in professional service firms as akin to “herding cats”, I think it’s more like trying to pick up mercury. There are all those shiny spots of precious (noxious?) metal which break off and join up in a seemingly random manner. It’s hard to put your finger on mercury. At […]

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