What were the key themes arising at the recent PM Forum – PM Forum workshop on “Towards KAM and ABM: Helping fee-earners with client relationship management”?. 14 delegates from across the UK joined us – mostly from law firms. Some delegates were looking at establishing their first KAM programme whilst others were reigniting Read More
An article I wrote on “Giving effective feedback” was published in the June issue of Counsel Magazine | COUNSEL | The Magazine of the Bar of England and Wales. Giving feedback in professional relationships. “I think it’s very important to have a feedback loop, where you’re constantly thinking about Read More
This article was printed in the May/June edition of PM Magazine and can be accessed by members here: PM Magazine - PM Forum. A star-studded group of practice leaders assembled at the Institute of Directors on Friday 28th March for the inaugural Professional Services Growth Summit. Many were fresh from Read More
A few top insights from last week’s full day training workshop on “Future Marketing and Business Development Manager” by PM Forum. The session covered many topics including: management skills, strategic thinking, financial scenarios, marketing and business development (MBD) theories, developing MBD plans, soft skills, gaining internal buy-in and managing a team. Read More
I’ve reviewed several books on business conversation skills (see list below) and this 2024 book, subtitled “How to discuss what really matters”, is one of the best so far. It’s aimed at senior people for leadership development – especially during change management. However, HR professionals, coaches, facilitators and even therapists Read More
