Better Business Relationships and DACRIE – A model to enhance business relationships

Posted on: April 15, 2019 Better Business Relationships and DACRIE - A model to enhance business relationships

This article “A model to enhance business relationships” was published in the March 2019 edition of Ambition (the magazine of the Association of MBAs). It describes the DACRIE model which is the basis of the book by Kim Tasso “Better Business Relationships – Insights from psychology and management for working in a digital world”. The […]

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Managing and marketing a profitable surveyors’ practice – Guiding and rising stars

Posted on: March 28, 2019 Managing and marketing a profitable surveyors’ practice – Guiding and rising stars

At the recent Managing and marketing a profitable surveyors’ practice workshop (https://www.mblseminars.com/Outline/Managing-_-Marketing-a-Profitable-Surveyors-Practice/5865/) the following ideas had the most impact on the delegates. There were two themes. The first was the “guiding star of strategy” – the vision of the partners, the business plan and the marketing plan. The second was “rising stars in the practice” […]

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The art of giving feedback

Posted on: June 18, 2018 The art of giving feedback

The art of giving feedback arises in training workshops on change management, team development, performance management, delegation and coaching. Here is a summary of the key points to bear in mind.  Feedback defined Effective feedback means “Paying attention and giving high-quality feedback from an empathic place, stepping into the other person’s shoes, appreciating his or […]

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Change management – Millennials, metaphors and resistance

Posted on: October 10, 2017 Change management themes

These three themes – Millennials, metaphors and resistance – arose during the most recent MBL change management for professional service firms training course https://www.mblseminars.com/Outline/Tackling-Change-Management—A-Workshop-for-Professional-Practices/8417 Millennials and change management One of the key topics of conversation was that the younger generation have a different outlook and approach which can prove challenging to management. The focus for […]

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Recruitment and succession of surveyors – Human resources management for property partnerships

Posted on: December 12, 2016 Recruitment and succession of surveyors

At two recent MBL training courses on “Managing and marketing a profitable surveyors practice” https://www.mblseminars.com/Outline/Managing-_-Marketing-a-Profitable-Surveyors-Practice/5865/ – one in London and the other in Birmingham – there was much discussion about human resources management (HRM) issues. Recruitment and succession of surveyors appears to be a common challenge when it comes to growing a profitable practice. Recruitment […]

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