Professional Service Firms

Driving change in professional practices – the interesting bits?

Our workshop on driving change in professional practices proved to be an intense and challenging day learning about psychology, leadership and change management. Delegates worked on their plans for achieving desired changes in themselves, their teams and their firms. Here are some of the highlights from the delegates’ perspective. The Read More

2017-02-03T17:59:53+00:00February 3, 2017|Management Skills, Property|

Be more strategic – Look to the stars and keep it simple sailor

At a recent " Be more strategic " training workshop http://www.pmforum.co.uk/training/ the delegates summarised their rather full and intensive day by preparing presentations to summarise and highlight the key points that they had learned. Sailing as a metaphor for strategy One of the presentations used the metaphor of sailing a ship Read More

2016-11-28T17:42:41+00:00November 28, 2016|Accountants, Kim's Blog, Lawyers, Management Skills, Property, Strategy|

Change management and creativity – Why a third adapt more easily

Successful professional service firms are those that have great leaders who can help their people anticipate and adapt to change quickly. So an article by Nick Tasler (https://www.psychologytoday.com/blog/strategic-thinking/201606/why-1-in-3-people-adapt-change-more-successfully) explaining why one in three adapt to change more easily caught my eye. The article refers to work by psychologist Salvatore Maddi Read More

2019-08-01T11:13:31+01:00July 15, 2016|Kim's Blog, Management Skills|

Cross-selling and referrer management – The view from marketing and BD

I recently presented a new course on cross-selling and referrer management for marketers and business developers in professional services for the PM Forum http://www.pmforum.co.uk/training/. As the many other blogs on these topics will demonstrate, they are big issues and we had to be selective on what we covered. However, the Read More

Futurologist Chris Yapp on “The professional firms of 2020”

At the recent Professional Marketing Forum conference (I wrote a review for the magazine which was published on 1st November) http://www.pmforum.co.uk/magazine/ futurologist Chris Yapp gave his view on the future of professional firms. He referred to the recent research by Deloitte/Oxford University which focused on the impact of artificial intelligence Read More

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