Internal Communication

Positive, persuasive and persistent – Therapy and theory of partner buy-in

Anger management, changing perceptions, expectations management, risk aversion, new CRM systems, protectionism, inertia and even monkeys - There’s always so much variety when we discuss the challenge of partner buy-in for marketers in professional service firms! At the most recent PM Forum http://www.pmforum.co.uk/training/ workshop “Getting it past the partners – Read More

2015-06-19T15:56:30+01:00June 19, 2015|Kim's Blog, Marketing, Relationship Management, Selling|

Internal relationships – 60 ideas to help marketing professionals forge stronger relationships with lawyers, accountants and surveyors

Internal relationships are important for producing results in any marketing or business development initiative. At a recent “Towards Key Account Management – Helping fee-earners with client relationship management” workshop we conducted a brain writing exercise to gather as many strategies and ideas to help marketing professionals forge stronger relationships with Read More

2018-01-12T11:54:45+00:00April 7, 2015|Kim's Blog, Marketing, Relationship Management|

Professional Service Firms: Reflections on 2014 – Actions for 2015

I produced an overview of my work during the year (see http://kimtasso.com/whats-new/work-update/) but have summarised below three key reflections on the year and thus the main focus for action in 2015 for professional service firms: 1. Lead with strategy – Some have it. Many don’t. Everyone talks about it. Industries Read More

2014-12-23T09:45:05+00:00December 23, 2014|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Strategy|

Property Marketing Case Study – The power of brands in B2B and B2C (Cluttons, Workspace and CBRE)

At the Estates Gazette (EG) inaugural Property Marketing Summit conference on Thursday 26th June 2014 there were three presentations that focused on brands, rebrands and value propositions. Marc McConnell – Cluttons http://www.cluttons.com/gb  The Cluttons brand – predominantly red visually – was established 250 years ago Amazon says “Brand is what Read More

2014-07-01T18:03:14+01:00July 1, 2014|Kim's Blog, Marketing, Property, Social Media, Statistics and trends|

Views on the new marketing standards from CIM?

Most people know that I have been a staunch supporter of the Chartered Institute of Marketing (CIM) in the past. Call me a Luddite but I really liked the old CIM marketing standards (see above). They gave a clear picture of what marketers were expected to know and be able Read More

2014-06-23T12:02:35+01:00June 23, 2014|Kim's Blog, Marketing|
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