A strategy for developing more private client work

A strategy for developing more private client work Posted on: September 20, 2019

A shorter version of this article on A Strategy for developing more private client work was published in The Law Society’s Private Client Section in September 2019 https://communities.lawsociety.org.uk/september-2019/workshop-developing-more-private-client-work/6000337.article At the Law Society’s Private Client Conference in June 2019 I presented a short workshop on “Developing more private client work”. The session covered: 1. Develop a […]

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Nine reflections on thought leadership (2019)

Nine reflections on thought leadership (2019) Posted on: September 9, 2019

It was a full house at the recent Professional Marketing Forum training workshop https://www.pmforum.co.uk/training.aspx on thought leadership. Here are the nine reflections on thought leadership identified by the 18 delegates at the end of the session: Use books for thought leadership – Publishing a book was the original way that professionals conducted thought leadership campaigns. […]

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20 ideas to improve impact, assertiveness and effectiveness for marketing and BD assistants and executives

20 ideas to improve impact, assertiveness and effectiveness for marketing and BD assistants and executives Posted on: August 27, 2019

It was a full house at the recent impact, assertiveness and effectiveness workshop at Professional Marketing Forum (https://www.pmforum.co.uk/training/). Here are the top 20 takeaways from the delegates: Increase self-confidence We considered the difference between self-esteem and internal self-confidence and the external portrayal of confidence http://kimtasso.com/be-more-confident-and-convey-confidence/ Use empathy Empathy is needed to see the other person’s […]

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Enquiry management: Converting more telephone enquiries with basic sales training

Enquiry management: Converting more telephone enquiries with basic sales training Posted on: July 25, 2019

At a “Business development for lawyers” course a while back the topic that the delegates asked me to write about was that of converting telephone enquiries. More recently, at a practice development course for private client solicitors, the same issue arose and other insights were shared at a recent in-house workshop on the topic. So […]

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Conference report: British Psychological Society’s (BPS) Psychology means business

Posted on: July 23, 2019

Earlier this month I attended the British Psychological Society’s (BPS) Psychology means business conference in London. It was a day filled with excellent talks and fascinating insights. I have shared a few of the most interesting points here. Behavioural science Behavioural science was a big theme throughout the day – showing its increasing importance in […]

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