This topic continues to generate an increasing amount of interest as the importance of emotional intelligence (aka soft skills) for leadership, management, marketing, selling and client relationship management becomes more generally known. There are many resources on this web site on the topic (use the search facility) and I provided Read More
Haines Watts has just released its latest Growth research into over a thousand (1,019) UK small and medium sized owner-managed businesses - to explore UK business growth prospects. The conclusion would appear to be that UK SME OMB are quietly and cautiously confident about the future. International research from Grant Thornton supports Read More
I first read "How to win friends and influence people" way back in January 1984. That’s nearly 30 years ago (the book was actually written back in 1938). It had a profound effect on me - despite the fact that I am a psychologist and have read thousands of books Read More
I came across this new mobile software service that would be really helpful in allowing professional firms to undertake consumer research either a) to inform their future strategies or b) to obtain material on which to base thought leadership-type promotional campaigns using White Papers or articles and blogs. Upinion - Read More
I have just finished delivering a series of two linked training sessions – “Earning the right to manage campaigns” and “Navigating the campaign journey” – to improve marketing campaign management effectiveness. The intensive and interactive workshops were based on a competency framework I previously developed which identifies six competencies in Read More
